Purposes of the processing
Lux Lumen bvba collects and processes customers’ personal data for customer and order management (customer administration, order/delivery follow-up, invoicing, solvency follow-up and the sending of marketing and personalised advertising).
Legal foundation for the processing
Personal data is processed based on Article 6.1.b of the EU general data protection regulation 2016/679. This means that processing is necessary for the performance of a contract or in order to take steps prior to entering into a contract.
Transfer to third parties
Lux Lumen bvba guarantees that these recipients will take the necessary technical and organisational measures for the protection of personal data.
Personal data processed for customer management will be stored for the time necessary to satisfy legal requirements (in terms of bookkeeping, among others). With maximum 10 years after our relationship ends.
Right to inspection, improvement, deletion, limitation, objection and transferability of personal data
The customer has at all times the right to inspect their personal data and can have it improved, should it be incorrect or incomplete, have it removed, limit its processing and object to the processing of their personal data based on Article 6.1.
Furthermore, the customer is entitled to obtain a copy (in a structured, standard and mechanically readable form) of their personal data.
In order to exercise the previously mentioned rights, the customer is requested to send an e-mail to the following address: firstname.lastname@example.org
The customer is entitled to object free of charge to the processing of any processing of their personal data aimed at direct marketing.
The customer has the right to file a complaint with the Belgian Privacy Protection Commission (email@example.com).